For the complete documentation index, see llms.txt. This page is also available as Markdown.
Cancel Your Subscription
Canceling stops your subscription from renewing. You can do it yourself from the dashboard in under a minute.
Before you do: coming back later is not $50. Once your license lapses, returning costs the $200 reactivation fee plus $50 for your first month back, so $250 total. Details in the reactivation fee below.
Having trouble with Refract? Talk to us first. Most issues take just a few minutes to resolve in Discord, and we are always happy to help. Open a support ticket before you cancel and let us try.
You will be offered a support ticket first. If anything about Refract is not working for you, click Open Discord ticket and let us help. Otherwise, click Continue to cancel.
Step 1: open a ticket and let us help, or continue to cancel.
3
Step 2: tell us why and confirm
Choose the reason that fits best, add any comments you would like to share (we read every submission), and click Cancel subscription. If you change your mind, click Keep subscription instead.
Step 2: pick a reason, share any comments, and confirm. Note the reactivation fee before you do.
Once confirmed, your subscription will not renew again. Your account is never deleted, so you can come back whenever you want.
Before you confirm: the reactivation fee
Coming back after a lapse is not $50. As soon as your license fully lapses without a successful renewal, a reactivation fee is imposed, with no exceptions. The fee is currently $200 plus $50 for your first month back, so reactivating currently costs $250. The fee may change at any time, with or without notice.
So if you are asking "if I cancel the renewal, do I have to pay to come back?", the answer is yes. Canceling itself does not charge you anything, and your license stays active through the period you already paid for. But once that period ends without a renewal, your license lapses, and returning means paying the $200 reactivation fee plus $50 for your first month: $250 instead of $50.
If there is any chance you want to keep botting, it is cheaper to stay subscribed than to cancel and return later.
By creating a Refract account and purchasing a Refract license, you agreed to our Terms & Conditions, which state that all payments are final, non-refundable, and not subject to any set-off or deduction.
You can cancel at any time, but prepaid fees are not refunded, even if you cancel early into a longer plan.
