Amazon Setup Guide
This is the complete guide to setting up and running Amazon releases and restocks in Refract. Follow each section in order if you are a new user. For Freebies & Deals, use its own guide instead:
Amazon Freebies & Deals 101Prerequisites
Amazon accounts with a default shipping address and default payment method already set on the account. Amazon is the only site where this is required; there are no profiles on Amazon, so Refract checks out with what is on the account.
Amazon Teen and Amazon Business accounts are supported.
ISP proxies, at least 1 per task.
The product's ASIN and Offer ID. Run both; ASIN by itself is often too slow.
Optional: 2FA secrets for accounts with 2FA enabled (see Amazon 2FA Secret Creation).
The best Amazon strategy: keep running through Access Denied and soft bans. Blocks are expected on Amazon. Do not stop tasks when you see them; let tasks retry. Run each account up to 5 times, assuming you have the proxies for it (at least 1 ISP per task).
Accounts Setup
Add your accounts
In the Accounts tab, create your accounts with Amazon US as the site (see the Accounts guide for the add flow). If an account has 2FA, paste its key into the 2FA Secret field:
Amazon 2FA Secret CreationTask Group Setup
Create a task group with Amazon US as the site (see Task Group Creation), then configure the settings panel:
Use Multi Input
OFF unless running multiple products
Formats below
Monitor Input
The product's ASIN
From the URL: amazon.com/dp/B08SGTGTZD → B08SGTGTZD. A URL will not work
Monitor Proxy List
Your ISP list
Can be the same list as your tasks
Monitor Delay
3500 (default)
Offer ID
The product's OID
Run ASIN + OID together. ASIN alone is often too slow
Allow Third Party Vendors
OFF
ON to include third-party offers. Does nothing with an OID (already seller-specific)
Allow Used Products
OFF
ON to include used offers. Does nothing with an OID (already condition-specific)
Price Min / Price Max
Leave blank
Price filters for 1 item, before tax and shipping. Blank means no limit. Whole dollars only: round up, no cents
Notify when Offer ID Found
Optional
Posts to your notifications webhook when the monitor finds an Offer ID
Max. Checkout Errors
5 (default)
Checkout errors allowed before the task stops the attempt and returns to monitoring
Loop Checkouts
OFF
ON to keep attempting checkouts after each success
Multi Input formats (one per line, only with Use Multi Input on):
All inputs are monitored at once, not one at a time.
Task Creation
Click + in the task group to open Create Tasks.
Log in to accounts before creating tasks. The bot reminds you in this window for a reason. Tasks need logged-in accounts to run.
Mode
Normal
Raffle enters raffles instead, typically for Amazon Japan
Use Account Proxy
OFF
Only if you deliberately assigned account proxies
Task Proxy List
Your ISP list
At least 1 ISP per task
Accounts
Your accounts or Account Group
Force Free Shipping (Slower)
OFF
ON prioritizes free shipping on accounts without Prime, at the cost of speed
Retry Delay
3500 (default)
Task Qty
1 to 5
Tasks created per account. Up to 5 per account works if you have the proxies for it
Item Quantity
1
A ceiling, not an exact number: the task goes for the max it can get, up to what you set. Safe to set high. See How Item Quantity works
Offer ID, explained
An Offer ID is a unique identifier for a specific product offer from a specific seller. Running an OID targets and spams Add to Cart on that exact listing, bypassing traditional monitoring for speed. For extremely limited items that go out of stock instantly, an OID can be the only way to cart in time.
The rules:
ASIN is required alongside the OID. An OID never runs alone.
OIDs are not price-specific. Prices can and do change on the same OID, so set a Price Max.
OIDs change frequently, and that is fine. The same user can get a different OID on every refresh, multiple OIDs often point to the same offer, and old OIDs keep working. As long as it points to the right offer, it does not matter which one you have.
OIDs come from your cook group or monitors, and the in-bot monitor feed.
Skip Monitoring (If Offer ID is present): with an OID in place, this skips monitoring entirely and immediately spams cart attempts. Use it when you know the drop time or the item is actively restocking and you need instant carts. Otherwise leave it off.
Common statuses
Access Denied
What it means: the account or proxy was flagged. This is normal on Amazon. The strategy is to keep running through it and let tasks retry.
On the monitor specifically: a few Access Denied responses when first starting are normal. The monitor rotates proxies and settings in the background until it finds the optimal setup, then sits on "monitoring" for long stretches. That means it is working. The only concern is nonstop Access Denied spam that never recovers, which points to flagged proxies or accounts.
If it truly never recovers: increase task delays, let the account rest for several hours or days, or use fresh, higher-quality proxies.
Soft Banned (OOS)
What it means: Amazon is returning a false Out of Stock even though the product is available. It is a soft ban on the specific account, proxy, or session, usually from too many requests too fast, low-trust proxies, or rapid logins from multiple locations.
How to handle it: same strategy, keep running. If it persists: switch proxies, try a different account, let the account rest, or increase the retry delay.
No Default Payment Method / No Default Address
Amazon sometimes drops default settings on its own. To fix:
Address: verify the default shipping address on the account (the address section in the top left of the Amazon homepage) and make sure it is marked default.
Payment: remove the current default payment method and re-add it to re-establish it as the default.
FAQ
How many tasks per account?
Up to 5 tasks per account works, assuming you have the proxies for it (at least 1 ISP per task). Set Task Qty accordingly; it creates that many tasks per account.
What proxies should I use on Amazon?
ISP proxies, at least 1 per task.
On Amazon, match your proxy location to where you are running. If your server is in Virginia, run proxies geolocated in Virginia. That is all there is to it, and it is an Amazon rule specifically, not general advice for every site.
Do Amazon Japan items ship to the US?
Almost none of them do. If your Japan orders keep getting blocked or cancelled, that is usually the reason rather than anything in your setup. Check that the item actually ships to your country before running it.
Can I run another task on an account that is already doing Freebies?
Yes. Running an additional task for a different item on the same account is fine.
Is Price Max before or after tax and shipping?
Before. Price Max is the total of just the item.
Use a whole dollar amount: cents are not supported, so round up to the next dollar (40, not 39.99). A price max with cents in it stops the task picking the product up at all.
Will the bot adjust quantity if Amazon's max is lower than my Item Quantity?
Yes. Item Quantity is a ceiling, not an exact number: if you request 4 and Amazon allows 2, the bot automatically goes for 2. You can set it high and let the task take the most it can get. This is automatic on every site except Walmart, which needs its Allow Lower Item Quantity toggle. See How Item Quantity works.
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