# Proxies

* Proxies are used to mask your IP address to allow you to run multiple tasks without getting your IP banned

## Adding + Managing Proxies

* Proxies can be created and managed by navigating to the proxy tab.
* To create a new list, first name your proxy list and then paste your proxies into the `proxies` section

{% hint style="warning" %}
Each proxy must be on it's own line (one proxy per line)
{% endhint %}

<figure><img src="/files/3rlix7G8rgC43JYs0BN2" alt=""><figcaption></figcaption></figure>

## FAQ

**How can I tell if my proxies are flagged/banned?**

* The easiest way to check for proxy flags or bans is to run test tasks. If you can checkout with those proxies on a test product, you are in good shape. However, if you have issues during drop time, it may mean the proxies are getting flagged/banned when site anti-bot security is at a higher level.&#x20;

**What causes a proxy soft ban?**

* Proxy abuse (running too many tasks on a single proxy, low quality proxies, running too low delay, etc.) can all lead to proxy soft bans on sites like Amazon.&#x20;

**How many tasks can I run per proxy?**

* Ideally, you will run 1 task per proxy. But on some sites, you can get away with running two or even three tasks per proxy. It is advised to test this on your own.&#x20;

**What does IP banned mean?**

* IP banned means that your proxy has been flagged from the site and blocked from accessing it. It is advised to let the proxies rest or try new proxies.&#x20;

**Can I run the same proxies/proxy list across multiple groups?**

* If the task groups are across different sites, certainly.
* If the task groups are across the same site, you can try but it is not advised.
  * Overdoing this will cause proxy bans/blacks.
  * There is no exact number/ratio of groups, just experiment with your setup and roll it back if you're getting blocks.

**Why is it only showing one proxy when I pasted several?**

* You’re likely pasting the same proxy multiple times. Refract automatically removes duplicates and only keeps unique entries.


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