# Profiles

* Click **Profiles** in the left-hand task bar to open the billing/profile page.

<figure><img src="/files/X0uwg9XCFYCvvNQKjyWf" alt=""><figcaption></figcaption></figure>

***

## Create a Profile

Click the **+** button near the top icons to open the **Create Profile** pop-up.

#### General tab

* **Profile name:** Any name that helps you identify the profile when creating tasks (e.g., `Visa–Denver–Joe`).
* **Email:** Enter an email for this profile. We recommend a unique email per profile.
* **Full name:** Ideally use the name that appears on the credit card/account, though fake names may work.
* **Card number:** Enter the full card number.
* **CVV / Security code:** The 3- or 4-digit code on the card (3 digits for most cards; American Express uses 4 digits and it is on the front).
* **Exp. month / year:** Select the expiration month and year from the dropdowns.

> **All fields on the General tab are required.** (If a field is missing, the profile will be rejected.)

#### Shipping tab

* **First name** (required)
* **Last name** (required)
* **Address line 1** (required) — main street address
* **Address line 2** (optional) — apartment, suite, unit (only this one is optional)
* **City** (required)
* **Phone number** (required) — include correct country code and format for the country selected
* **Country** (required) — choose from dropdown
* **State / Region** (required) — choose from dropdown
* **Postal / ZIP code** (required) — include any spaces exactly as the site expects (e.g., some UK/Canadian formats require a space)

> **Important:** All shipping fields are required **except** Address Line 2. Missing or incorrectly formatted shipping details commonly cause site rejections.

#### Billing tab

* Enter the billing address that matches the card issuer.
* If the billing address is the same as shipping, toggle **“Same As Shipping”**.

***

## Profile Groups

Profile groups let you select multiple profiles at once (useful when assigning profiles to tasks).

**Create a group**

1. Click the + next to Groups on the billing/profile page.
2. Click Create, then pick profiles using `Ctrl+Click` or `Shift+Click`.
3. Give the group a name and click Create.

***

## Import / Export Profiles

* Use the Import (left icon) and Export (right icon) buttons at the top of the billing/profile page.

<figure><img src="/files/Euyy9JoJKzgM41LbuXYz" alt=""><figcaption></figcaption></figure>

* There is no built-in or provided template that automatically converts other formats. Profiles must be converted into PrismAIO or Refract format before importing.
* Use a third-party conversion tool (for example: AYCD) to convert external profiles into PrismAIO/Refract format prior to import.

***

## Error: “Invalid Address Details”

When you see Invalid Address Details, that means the *target site* is rejecting the profile data. **Common reasons:**

* Required fields are missing or incorrectly formatted (e.g., wrong postal format, missing state selection).
* Billing address does not match the card issuer’s records.
* Address components are in the wrong fields (e.g., apartment put in Address Line 1 when the site expects it in Line 2).
* Country or state dropdown selected incorrectly.

**How to fix it**

1. Re-open the profile and verify every required field (remember: Address line 2 is the only optional field).
2. Try small jig changes (e.g., `St.` → `Street`, move apartment number between address lines) and re-submit.

***

## FAQ (revised)

**How many profiles do I need?**

* Ideally each task should use a unique profile to reduce cancels and detection risk.

**How should I jig my profile?**

* We do not provide assistance with jigs or profile creation.

**Can my profile affect site anti-bot systems (e.g., Shape on Target)?**

* No single stored profile will “turn on” a site anti-bot system. However, repeatedly submitting bad or jigged profiles, or reusing the same card/email across many tasks, can trigger site-side protections and increase cancellations/errors (e.g. Invalid Address Details, Invalid Card Details, & Max Card Attempts Reached).

**Can I use the same credit card for multiple profiles?**

* It’s possible but not recommended. Reusing the same card across many profiles often causes more *cancels*, *authorization locks*, or *failures* on sites like Walmart because of multiple authorization attempts. Use unique payment methods when possible.

**Is there a template to import profiles directly?**

* No. There is no built-in template that automatically accepts arbitrary profile formats. Profiles must be converted to PrismAIO or Refract format with a third-party tool (e.g., AYCD) before importing.


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