Profiles

• Click Profiles in the left-hand task bar to open the billing/profile page.

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Create a Profile

Click the + button near the top icons to open the Create Profile pop-up.

General tab

• Profile name: Any name that helps you identify the profile when creating tasks (e.g., Visa–Denver–Joe).

• Email: Enter an email for this profile. We recommend a unique email per profile.

• Full name: Ideally use the name that appears on the credit card/account, though fake names may work.

• Card number: Enter the full card number.

• CVV / Security code: The 3- or 4-digit code on the card (3 digits for most cards; American Express uses 4 digits and it is on the front).

• Exp. month / year: Select the expiration month and year from the dropdowns.

All fields on the General tab are required. (If a field is missing, the profile will be rejected.)

Shipping tab

• First name (required)

• Last name (required)

• Address line 1 (required) — main street address

• Address line 2 (optional) — apartment, suite, unit (only this one is optional)

• City (required)

• Phone number (required) — include correct country code and format for the country selected

• Country (required) — choose from dropdown

• State / Region (required) — choose from dropdown

• Postal / ZIP code (required) — include any spaces exactly as the site expects (e.g., some UK/Canadian formats require a space)

Important: All shipping fields are required except Address Line 2. Missing or incorrectly formatted shipping details commonly cause site rejections.

Billing tab

• Enter the billing address that matches the card issuer.

• If the billing address is the same as shipping, toggle “Same As Shipping”.

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Profile Groups

Profile groups let you select multiple profiles at once (useful when assigning profiles to tasks).

Create a group

1. Click the + next to Groups on the billing/profile page.

2. Click Create, then pick profiles using Ctrl+Click or Shift+Click.

3. Give the group a name and click Create.

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Import / Export Profiles

• Use the Import (left icon) and Export (right icon) buttons at the top of the billing/profile page.

• There is no built-in or provided template that automatically converts other formats. Profiles must be converted into PrismAIO or Refract format before importing.

• Use a third-party conversion tool (for example: AYCD) to convert external profiles into PrismAIO/Refract format prior to import.

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Error: “Invalid Address Details”

When you see Invalid Address Details, that means the target site is rejecting the profile data. Common reasons:

• Required fields are missing or incorrectly formatted (e.g., wrong postal format, missing state selection).

• Billing address does not match the card issuer’s records.

• Address components are in the wrong fields (e.g., apartment put in Address Line 1 when the site expects it in Line 2).

• Country or state dropdown selected incorrectly.

How to fix it

1. Re-open the profile and verify every required field (remember: Address line 2 is the only optional field).

2. Try small jig changes (e.g., St. → Street, move apartment number between address lines) and re-submit.

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FAQ (revised)

How many profiles do I need?

• Ideally each task should use a unique profile to reduce cancels and detection risk.

How should I jig my profile?

• We do not provide assistance with jigs or profile creation.

Can my profile affect site anti-bot systems (e.g., Shape on Target)?

• No single stored profile will “turn on” a site anti-bot system. However, repeatedly submitting bad or jigged profiles, or reusing the same card/email across many tasks, can trigger site-side protections and increase cancellations/errors (e.g. Invalid Address Details, Invalid Card Details, & Max Card Attempts Reached).

Can I use the same credit card for multiple profiles?

• It’s possible but not recommended. Reusing the same card across many profiles often causes more cancels, authorization locks, or failures on sites like Walmart because of multiple authorization attempts. Use unique payment methods when possible.

Is there a template to import profiles directly?

• No. There is no built-in template that automatically accepts arbitrary profile formats. Profiles must be converted to PrismAIO or Refract format with a third-party tool (e.g., AYCD) before importing.